Books May Only Be Sold in the USA Refunds/Exchange Due to the nature of the business, CustomBooks4Kids.com cannot provide a refund. CustomBooks4Kids.com is not responsible for incorrect information entered on the order forms provided by the customer. If it is CustomBooks4Kids.com mistake, we will gladly make a new book and ship it free of charge.Shipping and Handling Policy All books and gifts will be shipped by regular U.S. Ground mail unless you reside within the states of Alaska or Hawaii. If you live in these states, your order will be sent by priority mail.CustomBooks4Kids.com will ship your order within 3-5 business days upon receipt of ORDER and PAYMENT. During Holiday Seasons, please allow for 10-14 days to process your order and for mailing delays. If for any reason we are unable to meet these expectations, we will notify you by phone and waive all shipping fees. Orders placed on Friday will be shipped on Monday. Credit Card Acceptance Policy To protect YOU as well as CustomBooks4Kids.com from credit card FRAUD, your invoice address must match your credit card billing address exactly. If you want your item shipped to a different address, enter this address in the "delivery address" in the shopping cart.NOTE: We Accept Visa, MasterCard, Discover, and American Express. Your credit card information is entered through secure servers. |
